Welcome to Goodebox.com. The Goodebox website (the “Site”) is comprised of various web pages operated by Goodebox Media, LLC (“Goodebox”). Use of this site and Goodebox membership is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of Goodebox.com constitutes your agreement to all such Terms. Please read these terms carefully, all the way to the bottom, where you will also be directed to read our FAQ, and keep a copy of them for your reference.

Goodebox is trial & discovery service providing trial sized healthy, innovative & effective beauty and personal care products, along with occasional samples of natural & organic health and wellness products. Subscribers will also receive exclusive discounts, offers, giveaways, sneak peeks at upcoming products, practical tips and more.

Privacy

Your use of Goodebox.com is subject to Goodebox ‘s Privacy Policy. The information your provide to join Goodebox and make payment is only used to process your monthly Goodebox membership payment. The e-mail address you register with Goodebox and the information you provide in your Member profile is used customize your Goodebox selection of products. We use this information to understand the needs of our members at large and share general insights with our partner brands with no identifying information.   Goodebox does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Goodebox only with permission of a parent or guardian.  Goodebox may also collect survey information from time to time to provide our brands with feedback.  This data is provided with no identifying information.  We do not share your email address or shipping information with any third party without your consent.

Electronic Communications

Visiting Goodebox.com or sending emails to Goodebox.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Goodebox is not responsible for third party access to your account that results from theft or misappropriation of your account. Goodebox and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Member Discounts

Member special offer  / discount codes for products and services included in a Goodebox are intended for use only by registered members and are under no circumstances to be posted for public consumption or shared with non-members for use.  Infringement of this policy may result in member termination.

Membership Plans & Dues Processing

• $21/ box on the Monthly Plan.  Pay as you go plan, automatically recurs each month until canceled.  Billed upon sign-up.  Next bill between 1-7th of the following month.
• $21/box on the Every Other Month.  Pay as you go, automatically recurs every other month until canceled.  Billed upon sign-up.  Next bill between 1-7th of the following month.
• $20/box with a 3 Month Membership for $60.  Non-refundable, no cancelations.  Can be transferred to a new recipient.  Billed upon sign-up.  Next bill 3 months from date of sign-up. Renews automatically unless canceled before next bill date.
• $19/box with a 6 Month Membership for $114.  Non-refundable, no cancelations.  Can be transferred to a new recipient. Billed upon sign-up.  Next bill 6 months from date of sign-up. Renews automatically unless canceled before next bill date
• $18/box with a 12 Month Membership for $216.  Non-refundable, no cancelations.  Can be transferred to a new recipient. Billed  upon sign-up. Next bill 12 months from date of sign-up. Renews automatically unless canceled before next bill date.

Monthly & Every Other Month MembershipPlans: Membership Dues for Monthly and Every Other Month plans are collected upon joining. They will be automatically charged each period to the credit card you used at sign-up until you choose to cancel. Dues for the following month will be processed during the normal billing window, between the 1st and 7th of the month. This may result in two month’s dues being processed within just a few days of one another, depending on the date of sign-up. NOTE: For new members, dues are processed at sign-up.  Dues the following month will be processed during the normal billing window, between the 1st and 7th of the month. This may result in two month’s dues being processed within the same month, sometimes within just a few days of one another, depending on the date of sign-up.Your second month’s dues may be processed before your first box arrives, depending on your location. While we suggest trying the service for at least 3 months to get a sense for the product mix, if you prefer to prevent this, either choose the Every Other Month plan or cancel your membership before the 1st of the following month. Cancel deadlines apply as set forth below under Cancellation/Refund Policy and our FAQ.

3, 6 & 12 Month Plans Membership Plans: Dues for 3,6 and 12 Month plans are paid in full upon joining. As set forth in our FAQ and Terms & Policies, these plans are non-refundable and non-cancelable once created. Each plan will automatically renew unless canceled prior to the next billing date, after the applicable 3, 6 or 12 months has passed from the date of purchase. You can refer to your next billing date in your Member Dashboard at any time. Canceling a 3, 6 or 12 month plan prior to the renewal date will not prevent the remaining balance of Goodeboxes from shipping, however it will prevent and further payment of Member Dues and the plan will not renew.  3, 6 and 12 Month Memberships are processed at the time of joining and cannot be canceled or refunded, however they can be transferred to a new recipient. Membership dues will be automatically charged each period to the credit card you used at sign-up until you choose to cancel.  Additional details and information is available in our FAQ.

NOTE: All memberships, including 3,6 and 12 month memberships, automatically renew unless the membership is canceled prior to the next billing period (between the 1-7th).For example, if your 3 Month Membership is for the January – March Goodeboxes and you joined on December 15th, you will need to cancel before March 1st.  All 3 boxes will ship, but the plan will not renew. If no cancellation request is received the plan will automatically renew.

Cancellation/ Refund Policy

Monthly and Every Other Month Members can cancel at any time subject to our date of cancellation requirements that govern when the cancellation will take effect.  To cancel a current month’s shipment and prevent the next subscription charge, cancellations must be submitted BEFORE the 1st of the shipping month. For example, if it’s November 15th, the next box (December) will ship.  To have prevented it, the cancellation must have been submitted before November 1st.   November is the shipping month. Cancellations  ON OR AFTER THE 1st will take effect the following month.    Cancellations after the 1st of the shipping month are non-refundable and that month’s Goodebox will still ship.  For memberships cancelled after the 1st of the shipping month, the cancellation will take effect for the following month.  Because Goodebox is a membership service, refunds for Goodeboxes already shipped are not available.  To cancel a Monthly or Bi-Monthly Membership, login to your Account , go to Update Billing Details and complete the Cancel Request Form.  Additional details and information is available in our FAQ.

3, 6 and 12 Month Memberships are processed at the time of joining and cannot be canceled or refunded, however, they can be transferred to a new recipient.  You can email [email protected] to request the transfer of a Goodebox membership.

NOTE: To prevent another box from shipping, be sure to cancel BEFORE the 1st of the shipping month.  Boxes are shipped between the 25th and 30th of the month before they are received.  This is the shipping month.   Cancellations submitted ON OR AFTER the 1st of the shipping month will take effect the following month. For example, if you cancel your membership on July 4th, your August dues will still be processed between July 1-7th and the August Goodebox, which ships and the end of July, will be your last. No further dues will be processed nor boxes shipped.

Single Goodeboxes (Monthly, Holiday, Deluxe, Bonus and Clearance) are non-refundable.  In the event of a lost package or product that was missing or defective at the time of shipment, upon receiving proof of loss Goodebox will make the customer whole with replacement products.

Links to Third Party Sites/Third Party Services

Goodebox.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Goodebox and Goodebox is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Goodebox is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Goodebox of the site or any association with its operators.

Certain services made available via Goodebox are delivered by third party sites and organizations. By using any product, service or functionality originating from the Goodebox domain, you hereby acknowledge and consent that Goodebox may share such information and data with any third party with whom Goodebox has a contractual relationship to provide the requested product, service or functionality on behalf of Goodebox users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use Goodebox strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Goodebox that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Goodebox or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Goodebox content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Goodebox and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Goodebox or our licensors except as expressly authorized by these Terms.

Trademark & Copyrighted Material

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on Goodebox.com are registered and unregistered trademarks of Goodebox Media, LLC (DBA Goodebox). Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Goodebox.

Warranties

Goodebox makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding this website.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of this website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Personal Information

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.

Cookies

As you browse GoodeBox, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with GoodeBox. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Security

We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.

Applicable Laws

Use of this website shall in all respects be governed by the laws of the state of Oregon, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Oregon courts located in Clackamas County, OR shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Goodebox has no obligation to monitor the Communication Services. However, Goodebox reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Goodebox reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Goodebox reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Goodebox ‘s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Goodebox does not control or endorse the content, messages or information found in any Communication Service and, therefore, Goodebox specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Goodebox spokespersons, and their views do not necessarily reflect those of Goodebox.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to Goodebox or posted on any Goodebox web page

Goodebox does not claim ownership of the materials you provide to Goodebox (including feedback and suggestions) or post, upload, input or submit to any Goodebox Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Goodebox, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Goodebox is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Goodebox ‘s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts

You will be able to connect your Goodebox account to third party accounts. By connecting your Goodebox account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Goodebox from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Goodebox Content accessed through Goodebox in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Goodebox, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Goodebox reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Goodebox in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GOODEBOX AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

GOODEBOX AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. GOODEBOX AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOODEBOX AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GOODEBOX OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Goodebox reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Oregon and you hereby consent to the exclusive jurisdiction and venue of courts in Oregon in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Goodebox as a result of this agreement or use of the Site. Goodebox ‘s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Goodebox ‘s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Goodebox with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Goodebox with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Goodebox with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Goodebox reserves the right, in its sole discretion, to change the Terms under which Goodebox is offered, including the timing of shipments, late shipments, membership dues and shipping costs, the number of products shipped and all other terms of membership. The most current version of the Terms will supersede all previous versions. Goodebox encourages you to periodically review the Terms to stay informed of our updates.

Additional Membership Details

All additional details on how a Goodebox Membership works, including what types, sizes and number of products to be included, how customization works, billing and shipping windows, who Gooodebox is a fit for, how to “value” the service, how to cancel and more, are all enumerated here.

Acceptance of Terms & Policies

By choosing to Join as a Goodebox Member or by purchasing any product sold by Goodebox, you hereby agree that you have read, understand and accept all terms and facts of membership, including all information provided in our FAQ.

Contact Us:

Customer Service:
Email only: contact-at-goodebox-dot-com **

**Emails will be responded to within 24 hours.

Business, brand partnerships and media inquiries:
Email: contact-at-goodebox-dot-com
Phone: (503) 610-3664 (not for customer service)**

**Messages left pertaining to customer service issues will not receive a response in a timely manner.  Please email us instead for prompt intention.  We aim to respond within 24 hours.